This Privacy Policy applies to all clients, active users, and visitors of our website and services. Faisco Interactive holds your right to privacy in the highest regard, considering it a cornerstone of our business operations and a societal responsibility. We have established this policy to inform you about how we collect, use, disclose, protect, store, and transmit your personal data.
This policy is integral to all products or services provided by Faisco that you may utilize, and we encourage you to read it carefully. By accepting this policy through online selection or any other means, or by using Faisco's products, you acknowledge that you have fully read, understood, and agreed to be bound by the terms of this policy, which shall have legal effect between you and Faisco.
I. Information We Collect and Its Usage
1.1 To provide you with services, ensure the normal functioning of these services, and to improve and optimize them, Faisco will collect and use your personal information in accordance with the principles of legality, propriety, necessity, and good faith. This information may be actively provided by you or generated as a result of your use of the products/services. The types of personal information collected and used by Faisco include:
(1) Information necessary for the core business functions of Faisco's products/services; this is essential for the normal operation of the products/services, and you must authorize Faisco to collect and use it. If you refuse, you will not be able to use Faisco's products/services normally.
(2) Information that may be collected for non-core business functions is optional and subject to your authorization. If you refuse to provide it, certain features may not be realized or may not achieve the desired effects, but it will not affect your normal use of the core business functions.
The personal information you directly provide to Faisco and that Faisco collects includes (please ensure you have authorization from the relevant parties if you are providing someone else's personal information):
1.1.1 Customers and visitors of this website
We may collect your personal data in various ways, including but not limited to when you visit our website, register on the website, subscribe to our newsletter, fill out forms, or engage with other activities, services, features, or resources we provide.
1.1.2 Registration and contact information
When you create an account on this website, you are required to provide an email address and login password. The email address you submit is used for registration, login, account binding, receiving verification codes for password recovery, and as one of the designated contact methods between you and Faisco for receiving marketing and business notifications (including email marketing, commercial information, new product launches, service changes), and Faisco may use this contact method to send you business notifications or communicate with you about business matters.
1.1.3 Email inquiries
When you inquire with Faisco, to ensure the security of your account and system, Faisco may require you to provide necessary personal information (including but not limited to account information, order information, payment name) to verify your identity.
1.1.4 Payment information
When you order specific goods and/or services through Faisco's products and/or services, we also collect transaction information, including your credit card information, billing, mailing address, and other payment-related information.
1.1.5 Use of products or services
When you use Faisco's products or services, to achieve service effects (for example: inviting friends to get extra opportunities), any information you provide to Faisco (including your friends, customer information).
1.1.6 Local storage permissions
This includes local storage files, such as reading and writing of photos, videos. Before obtaining the corresponding permissions, Faisco will request your authorization.
1.1.7 Third-party platforms
When you interact with our advertisements and other content on third-party websites or platforms (such as social networking sites), we may collect information. This may include Facebook likes, personal profile information collected from social networking sites during registration, or the fact that you view or interact with our content.
1.1.8 Technical, usage, and location information
We automatically collect information about how you interact with the website, such as your IP address when visiting the website, date and time, information about your browser, operating system, and computer or device, pages viewed, and items clicked. We may also collect location information, including location information automatically provided by your computer or device. We use Cookies and similar technologies to collect some of this information and save your login to our website.
1.1.9 Other information
We may collect other information from you that is not specifically listed here. We may use any such information in accordance with this privacy policy or with your consent.
II. Use of Collected Information
2.1 We may use your personal information for the following purposes, for example:
(1) To market and promote our services to you, including by integrating information from third parties about you.
(2) To showcase your use case on our website.
(3) To respond to your online inquiries and requests and enhance your website experience.
(4) To analyze website usage and better understand visitor preferences.
(5) To review for potential illegal use of our services.
(6) As required by law, we may need to disclose information we hold about you.
2.2 Other information usage related to specific types of users:
(1) Customers (referring to natural persons, legal entities, or other organizations that have established an economic or contractual relationship with us)
We use your information to fulfill our contractual obligations and provide you with services.
(2) Participants (referring to individuals participating in our customers' marketing activities)
After customers create marketing activities, they control and manage some of the information provided by participants and are subject to their privacy policies and terms related to data collection in marketing activities. We process this data on behalf of the customer in accordance with our contractual obligations with them.
(3) Third-party application users
When you use Faisco services in third-party applications, you agree to provide Faisco with information to which you have granted access in the third-party application's authorization dialog box. This information typically includes: name, username, email, third-party identifiers, birthday, location, profile picture, and profile links. In this case, Faisco obtains your personal information through third-party login applications. We use the aforementioned information to provide you with functionality. For example: allowing you to pre-fill your name, email address, and other fields in forms; allowing you to share, follow, or other enabled actions when participating in activities; allowing you to log in to your profile in activities.
III. Information Sharing
Faisco does not share or otherwise provide personal information to third parties, except in the following cases:
(1) Unless otherwise stated in this policy;
(2) As required by law or to comply with legal processes, including but not limited to civil and criminal subpoenas, court orders, or other mandatory disclosures;
(3) As reasonably necessary to fulfill the services;
(4) Affiliates and business transfers. We may share collected information with our subsidiaries or affiliated companies. We may also disclose or transfer collected information in any sale, merger, asset transfer, acquisition, business restructuring, or similar events;
(5) Service providers. We may share your information with third-party service providers who use this information to provide services to us or process data on our behalf. For example, payment processors, analytics services, advertising services, auditors, consultants, hosting service providers, and our sub-processors;
(6) Right protection. We may disclose your information when we believe it is necessary to respond to claims against us or to comply with legal processes, enforce or manage our agreements and terms, and protect the rights, property, or safety of our users or others.
IV. Information Security
4.1 Faisco employs security measures that are in compliance with industry standards to safeguard the personal information you provide, preventing unauthorized access, public disclosure, usage, modification, and protecting data from corruption or loss. Within a reasonable level of security, Faisco utilizes various protective measures to ensure the safety of information.
4.2 Faisco will endeavor to ensure the security of the information you transmit to Faisco. Nevertheless, no security measures can be impenetrable, and no products, services, websites, data transmissions, computer systems, or network connections are entirely secure.
4.3 In the event of an unauthorized security breach that significantly impacts you, we will notify you promptly and report the countermeasures we have implemented within a reasonable timeframe.
V. Third-Party Links and Their Products and Services
5.1 The Faisco website, products, and services may include links to third-party websites, products, and services. Utilizing these links will take you away from the Faisco site.
5.2 All links to third-party websites, products, and services are provided solely for your convenience. Faisco has no control over such third parties and cannot offer any express or implied warranties for the content of these links, nor do these links serve as an endorsement or authorization of the linked content by Faisco; Faisco also cannot control the privacy or data protection policies of third parties, and these third parties are not bound by this policy.
5.3 You must independently assess your interactions with such links, and prior to submitting personal information to third parties, please read and consider their privacy policies; Faisco assumes no responsibility for this.
VI. Accessing, Deleting, or Correcting Your Information
If you are a customer, you can access and maintain most of your information by logging into the Faisco website. For information not accessible online, you may contact us at contact@faisco.com to request modifications or deletions. We may refuse to process requests that we deem unreasonable or for which we have no legal obligation to fulfill. To protect your privacy and security, we will also take reasonable measures to verify your identity before granting access or making corrections.
VII. Use of Cookie Technology
7.1 With the application of various new technologies on the Internet, Faisco offers visitors a fully personalized experience. Faisco utilizes cookie technology to analyze the usage of web pages. A cookie is a text file placed on your computer's hard drive that requires permission. The use of this technology does not mean that Faisco automatically learns any information about you. While Faisco can determine the type of computer you use, the primary purpose of using cookies is to enhance your experience when visiting the Faisco website.
7.2 You also have full autonomy and can set your web browser to notify you of cookie placement requests or to completely reject cookies. You can delete files containing cookies, which are saved as part of your Internet browser.
7.3 You understand and acknowledge that if Faisco products/services can only be realized through the use of cookies or similar technologies, and if you refuse to use or delete them, you may not be able to use Faisco products/services normally or receive the best service experience through Faisco products/services, and this may also have a certain impact on the protection of your information and the security of your account.
VIII. Children's Privacy
8.1 Given the nature of our website and services, which do not target children under 13, we do not intentionally collect or receive personal information from children under 13. We do not intentionally process any information, including personal data, from children or other individuals who are legally unable to use our website and services. If we later discover that any user of our services is under 13 and we have obtained his or her personal information, we will immediately delete it from our database and take further measures to restrict that individual's future access to our services unless we are legally obligated to retain such data.
8.2 If you are the parent or legal guardian of a child under 13 and believe that we may have any information about that child, please contact us through the email or mailing address provided at the end of this privacy policy.
IX. Changes to This Policy
Faisco reserves the right to amend the terms of this privacy policy at any time, and such amendments will form part of this privacy policy. When we do so, we will update the date of last revision at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we help protect the personal information we collect. You acknowledge and agree that it is your responsibility to periodically review this privacy policy and stay informed about any modifications.
Your use of this website indicates your acceptance of this policy and the terms of service. If you do not agree with this policy, please do not use our website. Your continued use of this website after the publication of any changes to this policy will be considered your acceptance of those changes.
X. Contacting Us
If you have any questions about this policy or other related matters, please contact us at contact@faisco.com.
This document was last updated on Sep 22, 2025.