Honestly, I have to tell you about this client. Last month, a fitness studio in Minneapolis. Great people, really knew their stuff, but their marketing was just... flat. They were spending a few hundred bucks a month on social media ads that got them maybe a handful of new leads. Their problem, it was engagement. People would see their ad, scroll right past. Sound familiar?
I've been doing this since 2010, and I've seen that same story play out hundreds of times. Small businesses do not need another "revolutionary" strategy or some consultant who tells them to "just create viral content"-I hate that phrase. I mean, what does that even mean? You need practical tools that fit into the two things you don't have: time and money.
So for this studio, we tried something different. We used a gamified marketing platform called Faisco to set up a simple "Happy Hopping" game. Took me maybe 15 minutes. In 10 days, they had 1208 new email addresses. No magic. Just a better way to ask for a customer's attention.
Look, I know "gamification" sounds like a buzzword some marketing bro invented in a San Francisco high-rise. I thought it was nonsense too, back in 2015. But here's the thing, it’s not about turning your business into a video game.
It’s about psychology.
Think about the last time you saw a "Spin to Win" wheel at a local event. You spun it, right? Of course you did. That little hit of dopamine, the anticipation, the chance of an instant reward... that's powerful stuff. That's all gamification is. It's taking a boring action (like "give me your email") and wrapping it in a fun, 10-second experience. It’s the difference between a sign that says "Join Our Mailing List" and a digital scratch ticket that reveals a 15% off coupon. One gets ignored, the other gets engagement. It is really that simple, and I do not know why more people don't just focus on that.
I've tested them all. Seriously. Gleam. io, Woobox, those enterprise-level platforms that want $500 a month just to get started... Frankly, most of them are either too expensive or way too complicated for a typical small business owner who's also trying to, you know, run a business.
Gleam is powerful, I won't lie. But it's overkill. It's like using a sledgehammer to hang a picture frame. I can have a campaign live on Faisco for a client in under 10 minutes. The last time I set up a campaign on Gleam for a client-this was back in 2022 I think-it took me over an hour of fiddling with settings. Who has time for that?
And the results speak for themselves. I set up a "Scratch Ticket" game for a bakery in Boston. They wanted user-generated content for their social feeds. In two weeks, they had 2,412 new posts on TikTok from customers showing off their pastries. A bakery. Or this Chicago bookstore I worked with in 2023, they ran a "Pet Match & Win" game (it was adorable, you matched pictures of authors' pets), and got 743 new Facebook page likes in just over two weeks. These aren't just vanity metrics; these are real people engaging with a local brand.
Listen, not all games are created equal. You have to match the game type to your goal. This is what I've found works best for my clients, and it's what I typically recommend...
There's other ones too, like action games ("Crazy Karting") for younger crowds or speed games ("Counting Money Faster Challenge") for competitive types. The point is, you pick the tool for the job.
This is honestly one of my favorite things about a good gamified marketing platform, and Faisco does it better than most. They have pre-built templates for everything. Christmas, Halloween, Black Friday, Valentine's Day, New Year... you name it.
I used to spend hours brainstorming holiday campaign ideas for clients. It was exhausting. Now? I just log in, pick the holiday, choose a game that fits (like a spooky "Find Differences" for Halloween), and customize it with my client's branding. It saves so much time and mental energy. It feels like cheating, but it's not. It's just being efficient.
If any of this sounds like your business, here's some actual advice you can use. Don't try to boil the ocean. Start small.
This week, sign up for a platform like Faisco. Don't even think about a huge, complex campaign. Just build one simple game. I'd suggest a "Lucky Spin" wheel. The goal? To grow your email list. Offer three prizes: two smaller ones (like 10% off) and one slightly bigger one (like 25% off or a free coffee).
Put the link to that game everywhere. In your email signature. On a little sign by your cash register. As the link-in-bio on your Instagram.
The businesses I work with who do this consistently see their social followers grow by 200-400% and their email lists by 150-300% in the first month. Not because of some marketing magic... it's because you're finally giving people a fun reason to connect with you. And in 2024, fun wins. Every time.
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