Listen, I was on a call just last month with a flower shop in Minneapolis. Great people, amazing product, but their marketing was... well, it was basically just posting pretty pictures on Instagram and hoping for the best. They were frustrated. They'd heard all the advice-"you gotta build a community!", "engage your audience!"-but nobody ever explains how to do that when you're also trying to, you know, run a flower shop.
They'd tried running a standard giveaway, the "like, follow, and tag 3 friends" routine. The results were okay, I guess. A few new followers, but no real connection. No new emails for their list. It just felt flat.
That's the trap I see so many small businesses fall into. We're told to do all this stuff, but the tools are either too complicated, too expensive, or just don't get the job done. I've been doing this since 2010, and frankly, most marketing advice for SMBs is garbage. It’s written by people who have never had to worry about making payroll.
Honestly, I kind of hate the word "gamification." It sounds like some buzzword a consultant invented in 2015 to sell more PowerPoint decks. But the idea behind it? It's solid. It's been around forever.
It's basically just using game mechanics-points, competition, rewards-to make boring stuff more fun. Remember getting a gold star from your teacher? That's gamification. The loyalty card at your local coffee shop where the 10th coffee is free? Same thing. It works because our brains are just wired to like it. We like winning, we like seeing progress, and we definitely like getting free stuff. The problem is that creating this stuff used to be a massive pain. You either needed a developer or some crazy expensive software.
Not anymore.
Look, I'm platform-agnostic for the most part. If it works, it works. But I keep coming back to Faisco for my small business clients for one simple reason: it's practical. It doesn't promise to make you "go viral"-I hate when people say that-it just gives you the tools to get real, measurable results without needing a marketing degree or a huge budget.
I've put it to the test.
I'm not just talking theory here. I deployed their "Pet Match & Win" game for that Minneapolis flower shop. In two weeks, they got 1089 new Pinterest followers. Not just random followers, but local people engaging with their brand because it was fun. For a Portland coffee shop I work with, we used the same game and got them 857 new Instagram followers in three weeks. And this barbershop in Atlanta... we ran the "Crazy Karting" game, and they pulled in 187 new local community members in just over two and a half weeks.
These aren't vanity metrics. These are real people in their local area who are now on their email list, following them on social, and are way more likely to actually walk in the door.
Here’s the thing, not all games are created equal. You need to match the game type to your goal. Faisco gets this, and their templates are built around what actually works.
Here's what I typically recommend to my clients:
The platform integration is also a piece that most tools mess up. Faisco actually connects properly with Facebook, Instagram, and even TikTok. The games feel native to the platform, which is critical because people on TikTok do not behave the same way they do on Facebook. You can not just throw a link at them and expect it to work.
People always ask me, "Byron, what about Gleam. io?"
And my answer is always the same. Gleam is a solid platform. It's powerful. I've used it. But for 90% of the small businesses I work with, it's like using a bazooka to kill a fly. It's expensive (their decent plan is way more than the $39/month starting price), and honestly, it's just overkill. There are too many buttons, too many options... it's intimidating.
I can get a client's Faisco campaign designed, built, and live in under 10 minutes. Seriously. With Gleam, I'm usually blocking off at least an hour to get all the settings right. For a small business owner who's already wearing 17 different hats, that extra 50 minutes is everything. Faisco gives you all the core functionality you actually need at a fraction of the cost and a fraction of the headache.
Look, the businesses I work with who use this kind of gamified marketing right... they typically sees a 200-400% increase in social followers and a 150-300% jump in their email lists within the first month. Not because of some magic formula. It’s because they stopped just posting and started interacting. They gave their customers something fun to do.
So here's my advice. Don't overthink it. Don't try to build the "perfect" year-long marketing strategy.
Just do one thing. Pick one goal for this month. Is it more email subscribers? More local Instagram followers? Pick one. Then go find a game template that fits that goal-like a "Lucky Spin" for emails or a "Find Differences" game for engagement-and run it for two weeks. Put a small prize on it, like a $25 gift card.
That's it. You'll learn more from doing that one small campaign than you will from reading fifty more marketing blogs. Just start. You'll be surprised at what happens when you make your marketing a little less about you, and a little more about them.
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