Honestly, if one more person asks me how to "go viral" I might just lose it. Last month, I was on a call with this fantastic little bakery in Minneapolis. Great people, amazing sourdough, but they were absolutely tearing their hair out over Instagram. They were posting beautiful pictures, doing everything the gurus said, and getting... crickets. Maybe 30 likes a post. They were convinced they were failing because they weren't getting thousands of likes.
And I had to stop them.
Look, I've been doing this since 2010. I've seen platforms come and go. I remember when a good Facebook post could reach your entire audience for free. The game has changed. Chasing likes for the sake of likes is a trap. It's a vanity metric that feels good but doesn't necessarily pay the bills. What you actually need is engagement. Real people, interacting with your business because they genuinely want to. And that, my friends, is how you end up with more likes on Instagram anyway... but they'll be likes that actually matter.
Here's the thing. We're all drowning in content. Your perfect photo of a latte is sitting in a feed next to a friend's new baby, a political rant from an uncle, and a video of a cat falling off a shelf. You're not just competing with other coffee shops; you're competing with everything.
Most businesses just post and pray. "Here's our thing. Please like it." It's a passive experience. Frankly, it's boring. You're asking for your customer's most valuable asset-their attention-and offering them... a picture. It's a bad trade. Most of my clients find that the moment we shift from "look at our stuff" to "come do this fun thing with us," everything changes. The likes, the comments, the DMs... they all follow. It's about giving people a reason to stop scrolling for a second. You do not get that by just posting another pretty photo.
I know, I know. "Gamification" sounds like some awful buzzword a tech bro invented in a boardroom. I get it. But basically, it just means making something that isn't a game... feel like one. It's about tapping into that little dopamine hit we all get from winning, from competing, from a little moment of fun.
Instead of just saying, "Sign up for our newsletter for 10% off," what if you let them spin a wheel to win that 10% off? Or maybe 15%? Or a free coffee? It's the same offer, but the experience is completely different. One is a transaction. The other is a moment of excitement.
I started really digging into this around 2018, and I've tested all the platforms. Gleam. io, Woobox, you name it. They're fine, but they always felt a little clunky or way too expensive for a small business. That's why I've been using a platform called Faisco so much lately. It's simple, it's not crazy expensive, and I can get a campaign running for a client in, like, ten minutes.
I'm not talking theory here. This is stuff I've deployed for actual clients.
I remember this one client, a small art gallery in Vancouver. They needed to get people to an event. We ran a "Happy Hopping" game with Faisco for 10 days-people had to complete a little challenge to get on the guest list. They got 243 new attendees. Two hundred forty-three! From a simple game.
Then there was this craft brewery in Minneapolis... great beer, terrible social media. We set up a "Lucky Spin" game. The prize was a 2-for-1 coupon, but you had to view their Instagram Story to get your spin. They got 2,493 new story views in 12 days. And a coffee shop in Calgary used the "Whac-A-Mole" game to get people to follow them. They got 867 new, local followers in three weeks. These aren't just numbers; they're potential customers who now have a positive memory of that business.
Here's what I typically recommend for different goals:
The point is to match the game to the goal. Don't just throw a quiz out there if what you really need is email leads. You've got to be strategic about it.
Look, you don't need to become a gamification expert overnight. But you can stop the post-and-pray method right now.
That's it. See what happens. My guess is you'll not only get more engagement (and yes, more likes on Instagram as a result), but you'll also build a much more valuable asset: an email list of people who actually want to hear from you. And that, frankly, is worth a hell of a lot more than a few thousand vanity likes.
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