Last month I was working with this boutique bakery in Minneapolis - you know, the kind of place where the croissants actually sell out by 10 a. m., so they don’t need more customers, but they want them anyway (and, honestly, who doesn’t?). They’d been running this Valentine’s Day giveaway on Instagram, giving away a dozen chocolate-dipped strawberries. Cute idea. Tons of entries. And then... total chaos when it came time to pick a winner.
They just scrolled through comments and picked one at random - or thought they did - but turns out, someone’s cousin’s roommate cried “rigged” in the comments. Engagement tanked for a week. All that goodwill? Gone in about thirty seconds.
That’s when I had to sit them down and say: Look, giveaways aren’t just about picking any winner. How you do it is the difference between an engaged audience that trusts you... and a social media dumpster fire.
I’ve been doing this since 2010, and every single client who just hit “scroll and stop” to choose a winner ended up with drama. People don’t trust “random” unless they can see it happen or there’s some clear process.
And honestly? The second you have more than 30 entries, manual selection becomes both risky and a colossal time-waster. I’ve seen this play out dozens of times - one florist in Vancouver in 2018 literally spent four hours tallying entries because she promised “extra chances” for each friend tagged. Four hours. For one bouquet giveaway.
Frankly, these three issues are why I push gamification as an alternative and why I use tools like Faisco for giveaways - because when the “winner” is tied to a score or random draw inside a game mechanic, you eliminate most of these headaches.
Listen, I hate when people say “just go viral” as if there’s some magic wand for engagement. But gamification? That’s actually tangible - especially for small businesses that can’t afford a $10k campaign.
Back in 2021, I ran a “Quick Catch” game for a Charlotte flower shop right before Mother’s Day - prize was a $100 bouquet delivery. 946 new Pinterest followers in two weeks. And here’s the kicker: the game picked the winner automatically from top scorers and displayed it publicly. Zero complaints. Zero accusations of favoritism.
With Faisco, I’ve run:
The beauty? Players know exactly how winners are decided. Either top scores win or random draws happen inside the platform with visible rules.
Okay, fine. Sometimes you don’t want to mess with games (though honestly you should). In that case:
And please - do not DM winners privately first. Announce it publicly (with their permission) so everyone sees transparency.
One thing Faisco nails is seasonal pre-built games: Christmas stocking catchers, Valentine’s puzzles, Black Friday spin wheels... You can tie the prize to the holiday and use the game logic to select winners instantly when the campaign ends.
December 2023? I ran their “Fill My Christmas Stocking” catching game for three retailers - average engagement jumped 320% over regular posts. Winners were announced instantly inside the game environment, so nobody sat around wondering if their entry counted.
Picking a giveaway winner isn’t just an admin task - it’s part of your brand trust equation. Screw it up and people stop playing next time. Nail it and your next campaign performs better because people know you run things fairly.
If you take nothing else from this rant over coffee:
So yeah... whether you’re giving away cupcakes or kayaks, how you pick your winner is just as important as what you’re giving away. If you want to keep your audience engaged and avoid drama, give them something they actually enjoy interacting with - and let the tech do the heavy lifting on fairness.
Now go run that giveaway right - and please, for the love of marketing sanity, don’t just scroll your comments and stop at whoever catches your eye. You’re better than that.
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