Listen, last month I was on a call with this bakery in Minneapolis. Great people, amazing croissants, but they were getting absolutely crushed. They'd spent nearly two grand on boosted Instagram posts that got them a handful of likes and, get this, one new follower. One. I’ve been doing this since 2010, and seeing that kind of wasted money still gets under my skin. It’s the kind of thing that makes you want to throw your laptop out the window. They were convinced marketing was just a money pit.
Here's the thing. They didn't need another 10-point "content pillar strategy" from some guru on LinkedIn. They needed customers. Like, tomorrow.
And that’s what we’re really talking about, right? Not "brand awareness" or "synergy"-just getting people in the door, or on your email list, or following you so you can tell them about your next sale.
Honestly, I almost hate the word "gamification." It sounds so... buzzwordy. Like something invented in a San Francisco boardroom. But basically, it just means taking the stuff that makes games addictive-points, competition, winning prizes-and slapping it onto your marketing.
Think about it. Why do people play Candy Crush until 2 AM? It’s not for the riveting storyline. It’s for the little dopamine hit you get when you clear a level. The immediate reward.
Your marketing can do the same thing. Instead of just saying, "Sign up for our newsletter," you say, "Spin the wheel for a chance to win 15% off! Just enter your email." See the difference? One is a chore. The other is a micro-burst of fun. It works because it taps into how our brains are wired. It's not revolutionary, its just... human.
I've seen so many small business owners get paralyzed by choice. They think they need a complex, automated, multi-channel funnel that nurtures leads over a 90-day cycle... and frankly, it's nonsense. That's enterprise-level thinking for businesses with enterprise-level budgets. You do not need that.
What you need is a hook.
That's why I'm such a big believer in a simple spin the wheel marketing tool. It’s the most straightforward, no-BS form of gamification there is.
For years, I cobbled these things together for clients using a mix of plugins and custom code. It was a pain. Then I started testing platforms. I've used them all-Gleam. io, Woobox, you name it. A few years ago I landed on this platform, Faisco, and honestly, it just gets it. It’s built for businesses that don’t have a full-time marketing department or months to develop a campaign. It's practical.
Look, not all games are created equal. You have to match the game to the goal. What I've found works best is breaking them down into a few categories.
Instant Draw Games: This is your spin the wheel marketing tool ("Lucky Spin"), your "Scratch Ticket," or your "Lucky Draw." These are my go-to for pure lead capture. They are absolute conversion machines. When you put one of these on a landing page or as a website popup, I have seen conversion rates north of 40%. It's because the gratification is instant. It's the digital version of a lottery ticket.
Action & Skill Games: These are things like "Crazy Karting" or "Whac-A-Mole." These are brilliant for social media engagement because people want to share their scores and challenge friends. I set up the "Crazy Karting" game for a coffee shop in Milwaukee... I think it was back in February. They wanted more local followers on Instagram. In 10 days, they got 977 new followers. All local. Why? Because it was FUN, and the prize was a free coffee if you got a high score. Simple. Effective.
Quiz & Puzzle Games: I love these for businesses that need to educate their customers a little. Think "Unlock Lucky Words" or "Treasure Hunt Challenge." I worked with a Nashville barbershop that wanted to build a real community, not just a customer list. We ran an "Unlock Lucky Words" campaign where the words were all related to local Nashville landmarks. They got 222 new members in their private Facebook group in just 12 days. But more importantly, the quality of those members was amazing because they had to actively participate. I also used that same game for a bakery in Miami, and this is nuts... they got 2,019 new user-generated posts on TikTok in three weeks. People showing off that they solved the puzzle. It was wild.
And do not even get me started on their seasonal stuff. The fact that Faisco has pre-built templates for Christmas, Halloween, Black Friday... it's genius. It takes the guesswork out of it. For three different retail clients last December, we used the "Fill My Christmas Stocking" game. Their engagement on social media went up over 300% compared to their normal holiday posts. It's a no-brainer.
"So, Byron, why not Gleam. io?"
I get this question constantly. Look, Gleam is a solid platform. It's powerful. It's also expensive ($39/month for their most basic plan that's actually useful) and, frankly, it’s overkill for 95% of the businesses I work with. It's like using a sledgehammer to hang a picture frame.
Here's my blunt take. Faisco give you 90% of the functionality at a fraction of the price, and it's ten times easier to set up. I can have a client's spin the wheel marketing tool campaign designed, prize configured, and live on their website in under 10 minutes. The first time I used Gleam for a similar task, it took me over an hour... and I've been in this world since the iPhone 4 was new.
The other thing most tools get wrong is social media integration. They just give you a link to share. Lame. Faisco's games actually work within the platforms, which matters because someone scrolling TikTok behaves differently than someone on Facebook. It's a small detail that makes a huge difference in results.
The businesses I work with, they typically see a 200-400% increase in social media followers and a 150-300% bump in their email list in the first month. Not because the tool is magic... it's because they finally stopped shouting into the void and started giving their customers a fun reason to engage.
I hate it when marketing articles end with some vague "be authentic!" advice. So let's get practical. If you're feeling stuck, here is what I want you to do this week.
That's it. Stop reading articles (yes, even mine) and just do something. You'll learn more from running one imperfect campaign than you will from 100 hours of research. I promise.
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