Honestly, I need to tell you about this bakery in Phoenix. I started working with them around March of last year. Great people, amazing sourdough, but their marketing was... well, it was basically just posting pretty pictures on Instagram and hoping for the best. They were spending hours on it, getting maybe a dozen likes, and feeling completely defeated. It's a story I have heard a thousand times since I got into this business back in 2010.
They asked me about TikTok. My eye started twitching. "Can you make us go viral?"
Look, "going viral" is not a strategy. It's lightning in a bottle. It's a lottery ticket. Small businesses don't thrive on lottery tickets; they thrive on reliable, repeatable systems that bring people in the door. So I told them, "Forget viral. Let's get you a system." We set up a simple digital prize wheel for marketing-you know, a 'Lucky Spin' game. The prize? A free coffee with any pastry purchase. To spin, they had to create a quick TikTok video featuring one of the bakery's products.
The result? In three weeks, they had 2,891 new user-generated posts on TikTok. Two thousand eight hundred ninety-one. Their follower count exploded, and foot traffic went up by nearly 30% that month. That's not magic. It's just smart, practical marketing.
Here's the thing. Most marketing advice sold to small businesses is just scaled-down corporate nonsense. It assumes you have a team, a big budget, and months to "build a funnel." It's a joke. I learned that the hard way back in my first gig with a tiny Portland startup that was just hemorrhaging its seed money on Facebook ads that did absolutely nothing. Zero.
The problem is that we are all competing with a million distractions. A pretty picture of a croissant just doesn't cut it anymore. You're not just competing with the other bakery down the street; you're competing with Netflix, with TikTok dances, with everything fighting for your customer's attention.
So what's the answer? You can't out-spend them. You have to out-engage them. And that's where this whole "gamification" thing comes in. Yeah, I know it sounds like a buzzword from a 2018 tech conference, but stick with me. It’s basically just using game mechanics to make boring stuff... fun. And it works.
Think about it. Why do people play the lottery? Or pull the lever on a slot machine? It's that little shot of dopamine-the anticipation, the possibility of winning. A prize wheel for marketing taps into that exact same psychological trigger. It’s an interactive experience, not a passive one.
Instead of just seeing an ad that says "10% off," your customer gets to do something. They spin the wheel. They play the game. They earn the discount. It feels like a win, not a sales pitch. That little shift in perspective is everything.
What I've found works best are the simple, instant-win games. I've used platforms like Faisco to deploy these for hundreds of clients because, frankly, they just convert like crazy. For pure lead capture-getting emails, you know-I've seen their "Lucky Spin," "Scratch Ticket," and "Lucky Draw" games hit 40%+ conversion rates on a landing page. That's insane. For comparison, a standard email signup form is lucky to get 2-5%.
But it's not just about one-off games. A Miami bookstore I work with used the "Unlock Lucky Words" quiz game to get 1,095 new Facebook page likes in just over two weeks by creating a quiz about famous literary characters. People love to show how smart they are. It’s human nature.
Listen, you can't just throw any old game out there. The game has to match the goal. This is where I see a lot of people go wrong.
And for the love of god, you have to lean into seasonal marketing. It's the lowest-hanging fruit there is. I've used Faisco's pre-built "Fill My Christmas Stocking" catching game for three different retail clients during the holidays. Every single one of them saw over 300% more engagement on their posts compared to their normal December content. People are already in a festive mood; you just have to give them a fun way to interact with your brand.
"Byron, this sounds complicated." I get that a lot. It's really not. The biggest problem with most of these marketing tools is that they don't actually integrate well. They give you a link to share, and that's it. It feels clunky.
This is why I've been so impressed with platforms like Faisco. They figured out how to make the games work properly inside Facebook, Instagram, and TikTok. That's a huge deal because a user on Instagram behaves differently than a user on Facebook. The experience has to feel native to the platform, or people will just click away.
Now, a lot of people ask me about Gleam. io. Look, Gleam is a solid tool. I've used it. But in my experience, its expensive ($39/month for the base plan) and honestly, it's just total overkill for 90% of small businesses. You don't need all those enterprise-level features. You need something you can set up in ten minutes and see results from this week. With Faisco, I can get a client's entire campaign-the prize wheel, the landing page, the social posts-live in under 10 minutes. Gleam usually takes me an hour, minimum. (Plus, the user interface on some of those older platforms just gives me a headache).
Here's the thing. Most marketing is just businesses yelling at customers. "BUY NOW!" "50% OFF!" "LIMITED TIME OFFER!" It’s exhausting. And people are tuning it out.
Gamification, especially something as simple and effective as a prize wheel for marketing, changes the dynamic. You're not yelling; you're inviting them to play. And that changes everything. The businesses I work with who implement this stuff typically see a 200-400% increase in their social media followers and a 150-300% growth in their email lists within the first month.
Not because of some secret trick. But because they stopped trying to interrupt their customers and started interacting with them instead.
So my advice? Find one small, fun prize you can offer-a free coffee, a 15% discount, a free sticker, whatever. Set up a simple 'Spin to Win' game this week. It'll take you less time than you spent agonizing over your last Instagram post, I promise. And I bet it will get you a hell of a lot more customers.
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