Look, let’s just get this out of the way. If one more marketing guru tells a small business owner to "just create viral content," I might actually lose my mind. That's like telling someone who's broke to "just win the lottery." It's not a strategy; it's wishful thinking.
I was reminded of this last month, working with this fantastic little bakery in Minneapolis. Amazing croissants, killer espresso, but their foot traffic was all over the place. They’d spent a couple hundred bucks boosting an Instagram post for a giveaway-the classic "like this post and tag three friends" routine. It got them a few dozen followers who lived three states away and zero new customers. They were frustrated, and honestly, so was I. Because we, as small business owners, are constantly sold these theoretical ideas that completely ignore our reality: we don't have time, and we sure as hell don't have money to just light on fire.
That’s where we need to have a real talk about what actually moves the needle. And for a lot of businesses I work with, the answer is surprisingly simple: a well-run contest using good, simple sweepstakes software.
Here's the thing about social media in 2024: you're not just competing with other businesses anymore. You're competing with your customer's cousin's baby pictures, Netflix trailers, and a million dancing cat videos. A simple post with a picture of your product? It's like whispering in the middle of a rock concert. It’s just noise.
The big pet peeve of mine is this idea that more posting equals more business. It doesn't. What you need is active participation, not passive scrolling. You need to give someone a reason to stop, think about your brand for more than 0.7 seconds, and actually do something.
A "like" is not an action. A comment is better, but still weak. But entering their email to spin a wheel for a chance to win a free coffee? That’s an action. That’s a micro-commitment. They've gone from a passive scroller to an active participant. They're now in your ecosystem. This is the entire game, and it’s a game you can’t play effectively if your tools are just the "post" and "boost" buttons.
I know, I know. The minute you hear "gamification," you probably think of some overly complicated, expensive app that requires a team of developers. I used to think that, too. Back in 2015, I thought it was just a silly buzzword consultants used to charge higher fees.
But then I saw it work.
At its core, gamification is just taking the things that make games fun-winning, competition, seeing immediate results, unlocking achievements-and applying them to a business goal. A coffee shop punch card is gamification. "Buy nine, get the tenth free!" is a quest. It works.
All we're doing now is taking that same principle online. Instead of a paper card, we're using digital tools to create a moment of fun. A spin-to-win wheel, a digital scratch-off, a simple sweepstakes entry form. It’s not about building some complex video game. It’s about creating a two-minute experience that’s more engaging than just another ad. This is why having the right sweepstakes software matters-it’s the tool that builds the "game."
I've been in this space for a while, and for years, your options were pretty terrible. I remember this one client back in 2018, a small retailer in Philly, who wanted to run a giveaway. The custom quotes from agencies were starting at $5,000. The off-the-shelf software we looked at was either clunky as hell (and still cost $300 a month) or so complicated you needed to read a 40-page manual just to figure out how to upload your logo.
This is a real problem. Businesses see the value in running a contest, but the barrier to entry is just too high. You’re a restaurant owner, not a software engineer. You don’t have time for a two-hour tutorial.
This is honestly why I started paying attention to platforms like Faisco. I’m naturally skeptical of new SaaS tools, but they seem to actually get it. I was playing around with it and literally built and launched a test campaign in the time it took for my coffee to brew. There's a free plan that's actually useful, not just a teaser. That’s the kind of practical solution real businesses need. You shouldn't have to sign a year-long contract just to try to get a few more local email subscribers.
Theory is nice. Results are better.
Let's go back to that bakery in Minneapolis. We scrapped their "tag a friend" idea. Instead, we used a simple spin-the-wheel campaign on Faisco. It took maybe 15 minutes to set up. We put a QR code on their counter and a link in their Instagram bio. The prizes were all things they could afford to give away:
In two weeks, they collected over 400 new email subscribers-all from local people who actually scanned the QR code in their store or live nearby. The redemption rate on the "free croissant" prize was over 60%. These weren't just contest entries; these were people coming back into the store to claim a prize. Total cost? A handful of croissants and the time it took to set it up. Now that’s marketing.
I was reading an article the other day-I think it was for 2024 or 2025 trends-that said interactive content like quizzes and giveaways can generate twice the conversions of passive content. Frankly, that doesn't surprise me at all. We're all tired of being talked at. We want to participate.
Don't overthink this. I'm talking to you, the person who's wearing three different hats and just needs something to work.
Pick ONE Goal. Don't try to get more followers AND more emails AND more sales all at once. What's the one thing you need most right now? Is it building your local email list? Driving foot traffic on a slow day? Pick one.
Pick a Good, Cheap Prize. Do not give away an iPad. You’ll just get a list of professional contest-enterers. Give away something of value that's related to your business. A $25 gift card. A free appetizer. A free product. The prize should qualify the lead.
Try a Tool for Free. Seriously. Go to a site like Faisco, sign up for the free plan, and just build a campaign. Don't even launch it if you're nervous. Just see how easy it is. Put your logo on it, set your prizes, and look at the preview. You'll realize it's not the big, scary monster you thought it was.
Look, this isn't a magic bullet. It won't solve all your problems overnight. But running a simple, engaging contest with the right sweepstakes software is a hell of a lot more effective than screaming into the social media void and hoping for a "viral moment." It’s practical, it's affordable, and it actually works. And after 15 years in this business, that's all I really care about.
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