Listen, I have to tell you about this client. Last month, I was working with this amazing pet grooming salon up in Vancouver. They do fantastic work, but their online presence was... well, it was dead. They were doing the same old "like, comment, and tag a friend!" giveaway on Instagram every week, and getting maybe 10 entries from the same people. They were frustrated. Frankly, I was frustrated for them. It’s the kind of marketing advice that sounds good but does absolutely nothing for the bottom line.
So I said, "Look, let's try something different. What if we could get new Google reviews instead of just Instagram likes?" They looked at me like I had three heads. We set up a simple "Scratch Ticket" game using Faisco. The deal was: leave a review on Google, get a scratch ticket for a chance to win a free grooming session. Simple. In three weeks, they had 2,913 new, glowing Google reviews. Their local ranking shot through the roof.
That’s the stuff that gets me excited. Not buzzwords. Real results for real businesses. I’ve been doing this since 2010, and honestly, that’s the only thing that matters.
Here's the thing that drives me crazy. The constant pressure on small businesses to be "viral." It's the worst piece of advice in marketing, period. You do not need to be a dancing TikTok sensation to get customers. I hate when people say that. What you need is consistent, effective engagement with your actual audience.
Most social media giveaway platforms miss this point entirely. They're built around the "tag-a-friend" model. It’s low-effort, sure, but it's also low-impact. People tag their contest-only friends, you get a temporary bump in followers who will never buy from you, and then they disappear. It's a sugar rush. It feels good for a second, but it’s not building anything real. We’ve all been there, right? You run a giveaway, get 200 new followers, and the next week your engagement is somehow worse because none of them actually care about what you sell.
It’s just noise. And small businesses don’t have the time or the budget for noise.
I know, I know. "Gamification" sounds like a term invented by a consultant in a bad suit. I thought so too, back in 2015 when I first started digging into it. But basically, it's just this: making a boring action fun.
Think about it. Is filling out a lead form fun? No. Is spinning a prize wheel for a chance to win a discount fun? Heck yeah!! That’s all it is. It's about tapping into that little dopamine hit we all get from playing a game.
What I've found works best is using different game types for different goals. Most of my clients find success by matching the game to the business objective. For example:
There are also quiz games for education ("Unlock Lucky Words"), action games for younger audiences ("Crazy Karting"), and a bunch of others. The point is, it’s not one-size-fits-all. It's about picking the right tool for the job.
Everyone asks me this. "Byron, what about Gleam? Isn't that the standard?" And yeah, Gleam. io is a solid tool. I've used it. It's powerful. But frankly, it’s overkill for about 95% of small businesses. It starts at $39/month for their most basic plan, and it's... complicated. I've been doing this for 15 years and it still takes me the better part of an hour to get a campaign set up perfectly in Gleam. The teh -> the interface is just clunky.
This is where I've become a huge fan of platforms like Faisco. Look, it gives you 90% of the functionality at a fraction of the cost, and it's stupidly easy to use. I can get a client's campaign concepted, built, and live in under 10 minutes. That’s not an exaggeration.
The other thing most tools get wrong is platform integration. They say they "integrate" with TikTok, but what they really mean is you can share a link to an external landing page. That kills conversion. Faisco’s games actually run natively within the social media platforms. That matters. A user’s behavior on Instagram is totally different from their behavior on LinkedIn. A good tool understands that.
And the seasonal stuff... it's genius. They have pre-built game templates for every major holiday. Christmas, Halloween, Black Friday, Valentine's Day. Last December, I deployed their "Fill My Christmas Stocking" catching game for three different retail clients. Every single one of them saw over 300% more engagement on those campaigns compared to their regular posts. It just works.
So what's the takeaway? Stop running boring giveaways. Seriously. Just stop.
Here's what I typically recommend for a business just starting with this:
The businesses I work with typically sees 200-400% increases in social followers and 150-300% growth in their email lists within the first month. Not because of some magic bullet, but because they switched from asking their customers to do a chore ("tag a friend") to inviting them to play a game. It's a fundamental shift in approach. And honestly... it’s just more fun. For them and for you.
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