Honestly, I need to tell you about this client. Last month, I was on a call with a pet grooming salon down in Miami. Great people, amazing with dogs, but their online presence was... well, it was a ghost town. They were struggling to get Google reviews, which we all know is the lifeblood for a local service biz. They'd tried everything-asking people at the counter, sending those awkward follow-up emails. Nothing was moving the needle.
So, I said, "Look, let's try something different. Let's make it a game."
We set up a "Lucky Spin" campaign on Faisco. The whole thing took me maybe 10 minutes to build. The deal was simple: leave us a Google review, get a spin on the wheel. Prizes were like, 10% off your next groom, a free nail trim, that kind of stuff. Low cost to them, high value to the customer.
The results? Frankly, they were ridiculous. In just under three weeks, they got 2,921 new Google reviews. Two thousand nine hundred and twenty one. Their rating shot up, and their phone started ringing off the hook.
That’s what I’m talking about. I’ve been doing this since 2010, and I’m so tired of hearing about "revolutionary" strategies that only work if you have a team of ten and a VC's bank account. Small businesses need practical stuff that works now.
Listen, I get it. The word "gamification" sounds like some tech-bro nonsense cooked up in a Silicon Valley boardroom. I hate when people use it to sound smart. But the idea behind it is simple, and it's as old as time.
It’s not about building an actual video game for your brand. It’s about taking the things that make games addictive-points, competition, rewards, that little dopamine hit you get when you win-and applying them to your marketing.
People are just... bored. They don't want another boring email asking them to buy something. They do not want another generic social media post. But ask them to play a quick game to win a discount? Suddenly, they're interested. It breaks the pattern. That’s it. That’s the whole secret.
I've been in the gamification space for a long time, since maybe 2015. And I've tested them all. Gleam. io, Woobox, Rafflecopter, even some of those enterprise-level platforms that want to charge you $500 a month (which is insane for a small business).
Here's the thing-Gleam is fine. It’s powerful. But it’s also $39/month for the basic plan, and honestly, it’s overkill for 90% of the businesses I work with. It takes me an hour, sometimes more, to get a campaign properly set up and dialed in for a client.
With Faisco, I can have a campaign live in under 10 minutes. I am not kidding.
The platform just gets what small businesses actually need. They solve a real problem. I remember working with a small bakery in Calgary-they wanted to get some user-generated content on TikTok but had no idea where to start. We deployed Faisco’s "Puzzle Challenge" and in ten days they had 2,594 new posts from customers showing off their pastries. Or the art gallery in Ottawa, they were struggling to sell tickets for an event. We used the "Unlock Lucky Words" quiz and they sold 141 extra tickets in two weeks. It just works.
Look, not all games are created equal. You have to match the game to the goal. Here's what I've found works best for my clients, you know, in the real world.
Here’s where most of these tools completely fall apart. They say they "integrate" with social media, but what they really mean is you can post a link. Useless.
Faisco actually connects. The games work natively within Facebook, Instagram, TikTok... that’s a huge deal because users don't want to click away to some weird-looking third-party site. You have to meet them where they are. That one detail makes a world of difference in your conversion rates.
So, what kind of results can you expect?
Basically, the businesses I work with who commit to running one or two of these campaigns a month typically see a 200-400% increase in their social media followers and a 150-300% growth in their email list within the first month.
Now, is that a guarantee? Of course not. You still need to have a decent prize, and your business can't, you know, suck. But it shows you what's possible when you stop boring your customers and start engaging them. It's not magic; it’s just smart marketing that respects people's time and attention.
If you're feeling stuck, here's my advice. Just try one. Go sign up for Faisco, pick the "Lucky Spin" game, and run it for a week to build your email list. Offer a simple 15% discount as the prize. That's it. It’ll cost you next to nothing and take you less time than figuring out what to post on Instagram tomorrow. I promise you'll be surprised by the results.
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